Education & Certifications New Horizons CLC, New York, NY 2007 ▪ 420 Course Hours Complete, Certificate of completion 07/2009 ▪ Program Attained CompTIA A+, Net+, MCP and MOS Certifications, MCSA 2003, MCM 2008, MCSE 2003, LinkSYS & Dell Authorized Rep. S.U.N.Y. Purchase, Purchase, NY ▪ Class of 2003 ▪ B.F.A. in Graphic Design and New Media, Cooper Union, Cert 1997. Pan Am Intercollegiate Chess, Brooklyn College 3rd Place Team A December 2004 ▪ U.S.C.F. National Master Title at Chess 2001 Bronze Medal Math Olympics Jan – Feb 2009 for New Horizons CLC Testing Center Testing for Microsoft Office Specialist – My 909 point on Outlook 2003 coupled with a passing score of 788 on PowerPoint and a 531 on Word scored a Bronze Medal, Certified as an AMT for Technology Equipment in use by Government, Became an Officer of Information Technology after being elected by a Judge and Certified by New York Law School. SSNY Shield although a retiree and not in use but still active by Schools.NYC.Gov, NYPD with 11 years of good service and a Veterans Credit, and also completion of a 9 month program at the Fort Green Chest Center in May of 2010, able to work.
Technical/Hardware Skills Technical Support Networking/ Troubleshooting Network Administration General Office Administration Systems Analysis Network Admin/ Management Windows XP/ Vista Windows Server 2003 Active Directory MS Office 2000/ 2003 Visio/ Virtual PC/ Excel Macros/ Ghosting Software/ Virtualization of Office Servers/ Diagnosis and Repair of Network Outages/ Basic Hardware Hubs/ Switches/ Routers JavaScript/ Visual Basic/ .Net HTML/ CSS/ XML/ CGI/ PHP Bridges/ Cabling Coax/ CAT5/ TCP/ IP/ DNS/ WINS/ DHCP/ SMS
Home Business Employment
ShopUSANetwork.com, SloanTeaches.com Brooklyn, NY ▪ 2008 – Present ▪ Website Designer/IT Technician/Owner
While looking for full time employment Answering incoming calls generated by my advertisements for ad’s on Craigslist as well as my 2009 eBay pro store which I programmed myself using .Net & .ASPX web shopping cart update, creating web forms and eCommerce website using Microsoft software. Design my own email marketing campaign including all of my own thumbnail graphics. File my own Copyright’s online through the Library of Congress. Design JavaScript forms and customized Microsoft Word forms and now easy to program Google.com web forms, which is easier today with all of these publish for web features. Authored a book ‘Sam Sloan Teaches A+’ listed on Barnes and Noble.com as well as Amazon Books.com. Utilize Adobe, PowerPoint, InDesign, Publisher, Frontpage, Flash and Dream Weaver to design web sites. Also publish HTML sites using Word. Keep exceptional organization of my small business contacts via Microsoft Outlook 2003 and Microsoft Office Live. Win money on PokerStars.net, Work at a restaurant in New Jersey on Call earning Cash with a 1099-MISC, Took a Home Health Aid class as recommended by the Center of the Aging to not be evicted in LandLord Tenant Court with my mother being over the age of 65. Also worked for various of my own clients at there company offices whom had called my ad on CraigsList for in office IT Services paid by check with an annual $40/ hr check to Peter Sloan
Federal Modification Group, New York, NY ▪ 2008 – 2009 ▪ Computer Services
§ Created and Updated PDF documents that are emailed out to clients using Open Office
§ Troubleshoot email disruptions of service, wireless office printer, laptops and installed IP phones
§ Stayed on for 11 months as weekly help with printer trouble as well as designed and updated a PDF for the email attachments
Dell Computers, New York, NY ▪ 2008 – 2009 ▪ Computer Operator/ Certified Teacher
§ Earned while working an Officer of IT Cert by the Law School, and a Dell Cert by the D.O.E. as well as Forklift from the UN
§ Contracted for the New York Law School, United Nations and the NYC Department of Education
§ Installed Lexmark printers including network installations and printer cartridges, both local and network printers
§ Specialty in wireless laptops, continue to work for ICC Wireless for laptops, wireless printers and LinkSYS USB connection devices
Granite Energy, Las Vegas, NV ▪ 2006 ▪ Telemarketer
§ Encouraged people to purchase oil and gas services
§ Answered phones and cold called potential clients and completed prospective new lead sheets
§ Trained the staff of telemarketers how to use office software for the auto dialer
Board of Education, New York, NY ▪ 2003 – 2005 ▪ Teacher & After School Specialist
§ Taught classes of 15 – 20 students
§ Contracted for NY Chess Kids .LLC
§ Kept dismissals orderly and helped custodians
Center for Instructional Resources-SUNY, Purchase, NY ▪ 2001 – 2002 ▪ Lab Consultant
§ Maintained computer sign in sheets and handled various paperwork
§ Provided technical support, handled printers and installed printer cartridges & fixed paper jams
§ Worked one on one with students on basics such as saving there Word Documents to a floppy drive as well as over the phone