Peter Sloan
New York, NY 10036
New Horizons Computer Learning Centers, New York, NY June 2007
A+ 2007 Essentials and IT technician Certified Network+2005 Certified,
Office Specialist in Office 2003 Excel PowerPoint Word Access Outlook
Exchange server 2003, MCSE in Windows Server 2003, XP Professional and Security
Microsoft exams in progress
CCNA and Security + in progress
SUNY Purchase, BA, New York, NY 2003
Windows Vista, XP home, XP pro, XP x64, 98, 95, NT 4.0, NT 3.1, 2000 and Millennium editions. Server 2003 and Active Directory, Home Networking and P.N.A, Adobe Photoshop PSD, JPEG, GIF, BMP, and PNG format. Adobe In-Design, PDF, Adobe Illustrator, Vector Graphics, Logo-Type, Jasc Paint Shop Pro, MS Word, doc., txt, MS Excel .xls format, Macros, rich text format, Visual Basic, spread sheets, Adobe Flash CS3, DreamWeaver/HTML, and Java script and Java for web applications, File transfer protocol, E-mail and Outlook Express and anti-virus.
Interface Computer Communication/ Dell Computers/ NYC Department of Education
Field Technician April 2008 – June 2008
Responsible for carrying DOE ID card to work at all times and sign in when arriving at each school
Responsible to have correct class room numbers from the school contact and bring in the computers
Responsible for unloading the computers from the DOE delivery vehicle
Responsible to plug in the power supply keyboard mouse and internet for the first use
Responsible to test the operating system on each computer for its first time use
Responsible to record serial numbers of broken computers and return to warehouse
Responsible to install new Dell and Mac Desktop and Laptops
Responsible for installing wireless internet on every Dell and Mac laptop
Responsible for installing new network printer cat5 and local USB and Serial printers
United Nations, CompuForce
Help Desk / Network Professional February 2008 – March 2008
Responsible to assist with installations of CISCO Systems
Responsible to scan inventory
Responsible for logistics support
The Westport Company December 2007-January 2008
Web Designer
Responsible for design of web site
Responsible for cropping images using Adobe Photoshop
Responsible for Flash HTML based website using Adobe Flash and Dream weaver
Responsible for uploading the website to the internet
Leveraged Technologies/ IHS Support/ Ford Foundation/
Help Desk Technical Support December 2007
Responsible to installed network printers
Responsible to map network drives and Account Lockout
Responsible to install VPN connection on laptop to the office file server
Responsible for end user phone support on Excel
S.U.N.Y. Purchase
Macintosh Lab Oct 2002 – Dec 2002
S.U.N.Y. Purchase School of Art & Design
Responsible to trouble shoot printers, scanners, ink and paper supply
Responsible for sign in processes
Responsible for Photoshop, Illustrator, Flash and Quark instruction for second year students.
Responsible for printer administrator duties including network file share
Responsible to assist professors in using PC clerical applications job duties
Assisted digital photography students on upload procedure from camera, and output to DVD
Tutored students on floppy disk usage and scanning images using Photoshop with twain acquire. Responsible to pass code for lab access, report unauthorized entry and stolen items to the supervisor
S.U.N.Y. Purchase
Center for Instructional Resources August – May 2001-2002
Help Desk
Responsible for support services for Microsoft Office 1997
Responsible for student email and lab access
Responsible to maintain laser jet printers
Responsible for instruction of basic PC tasks such as saving a document in word to a floppy disk